GUIDE 03Getting Started

Starting a Project: Step by Step

A practical walkthrough of how a project begins — from your initial contact through to the first development sprint. No ambiguity, no surprises.

Step 1: Initial Contact

Reach out through our contact form, email, or phone. Tell us what you're trying to build or solve — it doesn't need to be formal or detailed. A few sentences about your business and the problem is enough to start the conversation. We respond within one business day.

Step 2: Discovery Conversation

We schedule a 30–60 minute call to understand your situation. We'll ask about your business, your users, current workflows, pain points, and what success looks like. This isn't a sales call — it's a genuine attempt to understand whether we're the right fit and what approach makes sense.

Step 3: Proposal & Scope

Based on the discovery conversation, we prepare a written proposal. This includes the recommended approach, key features, estimated timeline, and cost. The proposal is specific enough to be useful but flexible enough to accommodate the inevitable adjustments that come with software projects.

Step 4: Agreement & Onboarding

Once the proposal is approved, we formalize the engagement with a simple agreement covering scope, timeline, payment terms, and ownership. We then set up communication channels, share access to any project management tools we'll use, and schedule the kickoff.

Step 5: Kickoff & Deep Dive

The kickoff is a focused session where we dive deep into the specifics. We map workflows, define data structures, outline user roles, and establish priorities. By the end of kickoff, both teams have a shared understanding of what we're building and why.

Step 6: Development Begins

With a clear plan in place, development starts. You'll receive your first update within the first week, showing initial progress and confirming we're on track. From here, the iterative cycle begins — build, review, refine, repeat.